2/19/2024
Impact of Lexia Success Partnerships on Student Usage & Progress
PURPOSE: Lexia’s Success Partnerships are designed to support customers in achieving implementation success. Each Success Partnership includes a dedicated Customer Success Manager (CSM) who partners with and supports school leadership teams in planning and monitoring program implementation. This study examined the impact of Success Partnership services on student usage and progress in Lexia® Core5® Reading (Core5).
METHOD: Lexia researchers analyzed district-level data to compare student usage and progress in Core5 across 20 schools in three districts. Schools in each district implemented Core5 during the 2022-2023 school year. District 1 received implementation support via a Customer Success Partnership. Districts 2 and 3 implemented Core5 but did not receive Success Partnership support.
KEY FINDINGS:
- Students in schools with a Lexia® Success Partnership used Core5 more, and with higher fidelity, than students in schools using Core5 without Success Partnership services.
- Students in schools with a Success Partnership made more progress in the program, completing more levels and gaining more grade levels of material than students in schools without Partnership services.