Lexia Reading FAQs

Lexia updates the FAQ section with additional information as we become aware of it. If your question is not addressed below, please contact Customer Support.

Installation and Configuration Operating Systems FAQ #
System Requirements WindowsMac OS X 201000
Initial Install and Configuration WindowsMac OS X 201001
Macintosh Installation FAQs Mac OS X 201002
Windows Vista Installation FAQs Windows 201003
Extended Mac OS X Installation Mac OS X 201005
Display Settings WindowsMac OS X 201006
How to Install Lexia Reading Student Software from a Thumb Drive or CD WindowsMac OS X 201007
Does Lexia Reading work with Mac OS X 10.6 Snow Leopard? Mac OS X 201008
Making Lexia Reading work with Mac OS X 10.5-10.6 Parental Controls Mac OS X 201009
Required Modification for Deploying the MSI Package Windows 201010

General Operating Systems FAQ #
Troubleshooting Internet Connectivity (link to Microsoft KB) Windows 202001
Bandwidth Requirements for Student Application WindowsMac OS X 202002
How to Tell What Version of the Student Software You Are Running WindowsMac OS X 202003
Problems Printing Reports WindowsMac OS X 202004

Student Software Operating Systems FAQ #
Can I change how Lexia Reading displays on the student machine? WindowsMac OS X 201006
Why do I get a Notify Teacher error when running Lexia Reading? WindowsMac OS X 203002
How has the login process changed for students? WindowsMac OS X 203003
Which programs will my student have access to? WindowsMac OS X 203004
Will the students be able to start in Lexia at the same activity and level as they were in the previous version? WindowsMac OS X 203005
Are the activities and levels the same as previous versions of Lexia? WindowsMac OS X 203006
Invalid Customer Code WindowsMac OS X 203007

MyLexia (Administrative Management) Operating Systems FAQ #
How do I find out my current access level? WindowsMac OS X 204001
Teacher/Staff Passwords WindowsMac OS X 204002
Student Username and Password WindowsMac OS X 204003
What if I delete a student by mistake? WindowsMac OS X 204004
What is branching? WindowsMac OS X 204007