Lexia updates the FAQ section with additional information as we become aware of it. If your question is not addressed below, please contact Customer Support.
| Installation and Configuration | Operating Systems | FAQ # |
|---|---|---|
| System Requirements |   |
201000 |
| Initial Install and Configuration | |
201001 |
| Changing Settings on Windows 7 and Vista | |
201003 |
| Proxy Servers | |
201004 |
| Extended Mac OS X Installation | |
201005 |
| Display Settings | |
201006 |
| How to Install Lexia Reading Student Software from a Thumb Drive or CD | |
201007 |
| Making Lexia Reading work with Mac OS X 10.5-10.6 Parental Controls | |
201009 |
| Required Modification for Deploying the MSI Package | |
201010 |
| NComputing | |
201011 |
| Creating an OS X Package for Install via Apple Remote Desktop | |
201012 |
| Mac 10.6 Parental Controls - Applications | |
201013 |
| Lexia Reading Student Software version 7 on Mac OS 10.3 and Windows 2000 | |
201014 |
| Error: "This application cannot start as it cannot create needed files. There may not be enough free disk space." | |
201015 |
| After update on Windows 7, Lexia Reading icon is not the new icon | |
201016 |
| General | Operating Systems | FAQ # |
|---|---|---|
| Troubleshooting Internet Connectivity (link to Microsoft KB) | |
202001 |
| Bandwidth Requirements for Student Application | |
202002 |
| How to Tell What Version of the Student Software You Are Running | |
202003 |
| Problems Printing Reports | |
202004 |
| Lexia Data Privacy Policy | |
202005 |
| MyLexia (Administrative Management) | Operating Systems | FAQ # |
|---|---|---|
| How do I find out my current access level? | |
204001 |
| Teacher/Staff Passwords | |
204002 |
| Student Username and Password | |
204003 |
| What if I delete a student by mistake? | |
204004 |
| What is branching? | |
204007 |
| End of Year Utilities | |
204008 |