FAQ
Lexia updates the FAQ section with additional information as we become aware of it. If your question is not addressed below, please contact Customer Support.
Operating Systems Windows Mac OS X |
| Installation and Configuration | Operating Systems | FAQ # |
|---|---|---|
| System Requirements |
|
201000 |
| Initial Install and Configuration |
|
201001 |
| Changing Settings on Windows 7 |
|
201003 |
| Proxy Servers |
|
201004 |
| Required Modification for Deploying the MSI Package |
|
201010 |
| Parental Controls |
|
201013 |
| Error: "This application cannot start as it cannot create needed files. There may not be enough free disk space." |
|
201015 |
| Mac Update Fails with Permissions Error Message |
|
201018 |
| Error: “’Lexia Reading’ can’t be opened because it is from an unidentified developer.” |
|
201019 |
| General | Operating Systems | FAQ # |
|---|---|---|
| Bandwidth Requirements |
|
202002 |
| How to Tell What Version of the Student Software You Are Running |
|
202003 |
| Problems Printing Reports |
|
202004 |
| Lexia Data Privacy Policy |
|
202005 |
| 1029 Errors Running Lexia Reading with McAfee Security Software Installed |
|
202006 |
| Student Software | Operating Systems | FAQ # |
|---|---|---|
| Invalid Customer Code |
|
203007 |
| Why can't students connect to Lexia Reading when I can get to the internet? |
|
203009 |
| Blank Screen because Exposé, Spaces or Dashboard is Triggered |
|
203010 |
| Audio Clipping on Netbooks |
|
203011 |
| Netbook Screen Resolution |
|
203013 |
|
myLexia (Administrative Management) |
Operating Systems | FAQ # |
|---|---|---|
| How do I find out my current access level? |
|
204001 |
| Teacher/Staff Passwords |
|
204002 |
| Student Username and Password |
|
204003 |
| What if I delete a student by mistake? |
|
204004 |
| End of Year Utilities |
|
204008 |
| Lexia Lessons or Skill Builders are empty when the download is done |
|
204009 |