Welcome to Lexia’s Online Support Site
Lexia Learning’s Customer Support team is dedicated to helping Lexia’s customers install and implement our programs with ease and efficiency. We are available to speak with you by phone or via e-mail Monday to Friday from 8 a.m. – 6 p.m. EST.
Questions Regarding Lexia Reading (formerly "Lexia Reading v5")
Lexia Reading information and updates are located in the MyLexia section of this website. Click here for more information about Lexia Reading, including setup documentation and usage guides, or click here to proceed directly to the Lexia Reading downloads page.
The following information applies only to Lexia products designed to run standalone or on a school's internal network.
Installing
- System Requirements
- Network/Standalone Installation instructions (pdf, revised Fall 2008)
- Lexia Installation Page
Further information about installing Lexia. - Requesting a Connections File
This is recommended if you anticipate five or more Lexia users (across all non-Lexia Reading products) accessing the same network database simultaneously. - Installing on Windows Vista (not officially supported)
Troubleshooting
- Lexia Knowledgebase
Articles on Lexia client and server installation and maintenance. - Product Downloads
Patches and product updates. - Find teacher guides, certificates and charts in our Teacher Resources section.
Contacting Customer Support
- E-mail Customer Support (Recommended)
- Phone Customer Support at (800) 507-2772
(Monday to Friday from 8 a.m. – 6 p.m. EST)
Please note: These products were retired on June 30, 2008. They are no longer offered for sale, or supported except in the event of an existing maintenance contract.